After reading my last post covering the biggest QuickBooks mistake most users make, you may be wondering, “Why do I want to keep my customer records (QBO or Xero) updated anyway?”
The answer is that there are a multitude of situations where having information on each customer is highly useful in managing your business, increasing sales, and meeting your customers’ needs. Maintaining this information in Quickbooks allows you to generate several different important reports. It also enables you to quickly provide a customer with a copy of specific sales receipts or their entire purchase history. Finally, doing so can be beneficial in any kind of financial audit.